Frequently Asked Questions (FAQ)

1. What is Jaya Creation ?

  • Jaya Creation is an e-commerce platform offering a curated selection of CDC-related products to enhance your shopping experience with high-quality items tailored to your needs.

2. How can I place an order on Jaya Creation?

  • Ordering on Jaya Creation is simple! Browse our products, select the items you want, add them to your cart, and proceed to checkout. You can review your order before completing your purchase.

3. What payment methods are accepted?

  • We accept various payment methods, including credit/debit cards, net banking, and UPI payments. All transactions are securely processed to protect your personal information.

4. How long does shipping take?

  • Orders are typically processed within 1-2 business days and delivered within 5-7 business days, depending on your location. You’ll receive tracking details once your order is shipped.

5. Can I track my order?

  • Yes, once your order is dispatched, you’ll receive a tracking link via email. You can use this link to track the status of your delivery.

6. What is your return policy?

  • We have a 30-day return policy for most items. If you’re not completely satisfied with your purchase, please contact our support team to initiate a return. Ensure the item is unused and in its original packaging.

7. How do I initiate a return or exchange?

  • To request a return or exchange, reach out to our customer service team with your order details. We’ll guide you through the process and ensure a smooth experience.

8. Are there any discounts or promotions available?

  • We offer various promotions throughout the year. Subscribe to our newsletter and follow us on social media to stay updated on upcoming discounts and exclusive offers.

9. How do I contact customer support?

  • You can reach our customer support team via email or phone. Visit our “Contact Us” page for details, and we’ll be happy to assist you with any inquiries.

10. Do I need to create an account to place an order?

  • While you can checkout as a guest, creating an account provides a more personalized shopping experience, allows you to track orders easily, and makes future purchases faster.

11. How secure is my personal information on Jaya Creation?

  • We prioritize your privacy and security. All data is encrypted and handled following strict privacy standards to keep your information safe.

Shopping Cart0

Cart